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Sincere Appreciation
for Everyone!
Creating Memorable
Moments!
Caring Approach in
Everything We Do!
Choosing the Road
To Recovery...
SERVICES
Short-Term Stay After Hospital Admission
Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE
In-Patient Residential Stay
Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE
Specialty Programs
Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS
Featured!
Post COVID-19 Recovery Program
Our Recovery Program is designed for individuals who have been diagnosed with COVID-19, required hospitalization, and are now in the recovery phase. We provide a caring environment to meet the rehabilitation and nursing needs to help you return to your prior level of function.
READ MORE
Featured!
Telemedicine
Our portable Telemedicine equipment is state-of-the-art and available during the day, after hours, or on weekends without the need for the resident to leave the comfort of their own bed
READ MORE
FEATURES
Private/Semi Private Rooms
Admissions 7 Days per Week
Therapy up to 7 Days per Week
Rehabilitation Gym
Activities
Dining Areas
INSURANCES ACCEPTED
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[review] => All I can say is run far far away from here. Made a huge mistake of selecting this place for my husband over a year ago only because they offered dialysis on premise. Well that didn’t last long as the dialysis company stopped performing their services at the facility a couple of months ago. I have a whole notebook of events at this place including an aide dropping him and it never being reported. My husband was 59 and quite alert at what happened. I had a nice rapport with a few nurses including the social worker but you go the next time and it’s new nurses constantly with nurses coming and going. Last straw was the house doctor taking my husband off of blood thinners when his neurologist was insistent on him being on them due to a stroke in 2022. In speaking with the doctor on 8/29 he said “oh he was bleeding” when he was on blood thinners (as he was fiddling on the computer trying to get his story right on what patient he was dealing with). Uhm bleeding was caused due to the fact that he picked a scab on his fistula. He developed a blood clot in his fistula of his left arm where he had dialysis which killed his fistula and he had to have a port put in his chest to continue dialysis. Perhaps there wouldn’t be a blood clot had he been on blood thinners like he was supposed to be as he never had clot issues when on the baby aspirin. Well three days later after speaking to the doctor my honey died on September 1. Only took the house doctor 16 days to sign off on the cause of death even after the funeral home kept calling and sending many faxes to him and only took a threat of reporting him to the state that he finally signed it, all as my husband remained in a body bag for over 2 1/2 weeks at the funeral home until this was done. Place should be shut down and I will fight and make sure that nobody goes through what myself and our two children went through.
Update: today on 10/2 I finally received my husbands urn, necklaces etc. after a month. He’s home safely with me thank you lord. Dr. Rickie Sander you and I have only just begun introducing ourselves to each other and Angie thanks for scheduling my honey to go get his blood clot at the vascular center resolved, first on 8/20 and 8/30 only for it to somehow be cancelled and I have a voicemail of my honey the day before he passed on 9/1 saying how he was “screwed again” from getting this treated at the vascular center both of those times. Oh Lanier you don’t need to respond to the same repetitive response that you leave when getting bad reviews. Majority of the 5 star reviews are from the staff that works there (or used to work there) just to bring up the ratings. Like the saying goes “it ain’t over until the fat lady sings”
[rating] => 1
[reviewer] => Liz Richtarcik
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[Review Text Prior To Oct 3, 2024] => All I can say is run far far away from here. Made a huge mistake of selecting this place for my husband over a year ago only because they offered dialysis on premise. Well that didn’t last long as the dialysis company stopped performing their services at the facility a couple of months ago. I have a whole notebook of events at this place including an aide dropping him and it never being reported. My husband was 59 and quite alert at what happened. I had a nice rapport with a few nurses including the social worker but you go the next time and it’s new nurses constantly with nurses coming and going. Last straw was the house doctor taking my husband off of blood thinners when his neurologist was insistent on him being on them due to a stroke in 2022. In speaking with the doctor on 8/29 he said “oh he was bleeding” when he was on it and (as he was fiddling on the computer trying to get his story right on what patient he was dealing with). Seriously? He developed a blood clot in his fistula of his left arm where he had dialysis which killed his fistula and he had to have a port put in his chest to continue dialysis. Perhaps there wouldn’t be a blood clot had he been on blood thinners like he was supposed to be as he never had clot issues when on the baby aspirin. Well three days later after speaking to the doctor my honey died on September 1. Only took the house doctor 16 days to sign off on the cause of death even after the funeral home kept calling and sending many faxes to him and only took a threat of reporting him to the state that he finally signed it, all as my husband remained in a body bag for over 2 1/2 weeks at the funeral home until this was done. Place should be shut down and I will fight and make sure that nobody goes through what myself and our two children went through.
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[response] => Dear Liz, we are very sorry for your loss. The Lanier Rehabilitation Center team of health care professionals strive to offer a quality experience for our Residents and their loved ones. We would like to learn more about your experience and ask that you please take a moment to complete for form using this link: http://reviews.wearekymera.com/39669520/i or, if you prefer, please call our Center Administrator directly at (904) 757-0600 to schedule a meeting at your earliest availability.
[status] => Posted
[response_date] => 2024-09-23 11:08:06
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[review] => My experience with the Wound care and therapy team was explicit. I found the nursing and patient care to be great. Also, but like most places grossly understand so I'm giving Four star overall. Thanks guys
[rating] => 4
[reviewer] => ernest young
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[response] => Dear Ernest, thank you for your candid and positive review of our Center. Our team of health care professionals strive to offer a quality experience for our Residents and their loved ones while on the Road to Recovery. Please know we are here for you and your loved ones anytime you should need our services.
[status] => Posted
[response_date] => 2024-04-08 12:22:07
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[review] => I would like to say thank you to all the nursing and therapy staff for all the love and care my grandmother received while in Lanier. While in hospital we were given a list of rehab centers and really was undecided. Roxanne in admissions called and asked if we would like to come and tour , or she could come to the hospital.
We met with her at UF Health and she was able to answer all of our questions . My grandmother was admitted and immediately started receiving excellent services. She was back home within a couple weeks. Thank you to the following... 200 hall nurses, caregivers, dietary , activities , Roxanne and Darlene
[rating] => 5
[reviewer] => Cynthia Nye
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[review_date] => 2024-03-11
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[response] => Dear Cynthia, please accept our sincere appreciation for your positive feedback and our thanks for the wonderful 5-STAR Rating of our Center. Our Team of health care professionals are honored that you selected the Lanier Rehabilitation Center to provide quality care and services to your grandmother while on the Road to Recovery. We certainly agree that Roxanne and Clinical Team are amazing and valued members of our team. Please know that we are here for you and your loved ones anytime you should need us.
[status] => Posted
[response_date] => 2024-03-11 14:37:03
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[id] => 39077233
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[review] => The family of Evelyn Grant appreciates the work they do for our family member. The physical therapist, food and service, dialysis overall is 10/10.
[rating] => 5
[reviewer] => Caleaya Miller
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[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39077233
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[review_date] => 2023-11-11
[review_time] =>
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[response] => Dear Caleaya, thank you for your kind words and accept our Sincere Appreciation for the 5-STAR Google Rating of our Team. We consider it an honor to provide quality care and services to your loved one.
[status] => Posted
[response_date] => 2023-11-13 09:34:12
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[id] => 39043844
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[review] => We put our brother in here. The process was so easy to get in and they are taking great care of him.
[rating] => 5
[reviewer] => Nikki Caudill
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2023-10-30
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[user] => Tom O'Neill
[response] => Dear Nikki, thank you for the positive feedback and your wonderful 5-STAR Review of our Center Team! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2023-11-02 12:44:34
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[id] => 39001830
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[review] => Team here is wonderful! Lurty, Jason and Dedra are wonderful assets. Community is clean, everyone welcomes you like you are family.
[rating] => 5
[reviewer] => Kim B
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2023-10-12
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[response] => Dear Kim, we are very glad you enjoyed your experience at our Lanier Rehabilitation Center and completely agree that Lurty, Jason and Dedra are very valuable team members. Please know that we are here for you any time!
[status] => Posted
[response_date] => 2023-10-12 15:39:17
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[review] => This is Robert Love I have been at Lanier rehabilitation center for almost 3 months I just wanted to say thank you to miss Darlene and the complete staff I really appreciate y'all care and the way y'all made me feel and I just want to say thank you and God bless.
[rating] => 5
[reviewer] => Robert Love
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2023-10-11
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[response] => Dear Robert, please accept our sincere appreciation for your positive feedback and your very nice 5-STAR Rating of our team of health care professionals. We agree that Darlene and her team are wondaful and we are so thankful to have them working on our team. We're always inspired to hear good things from our residents, friends, and family members while they are on their Road to Recovery.
[status] => Posted
[response_date] => 2023-10-13 09:36:03
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[review] => Do your research before sending a loved one here. Read the reviews from the loved ones that have been patients here. Many of the good reviews are from the staff.
[rating] => 1
[reviewer] => Trista Bolan
[review_url] => https://maps.google.com/?cid=5561513725377533731
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38983540
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[review_date] => 2023-10-04
[review_time] =>
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[response] => Dear Trista, we're very sorry that you feel you had a negative experience while at our Center. Our team of health care professionals strive to provide a quality experience for our Residents and their loved ones. We would like to know more about your experience and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/38983540/i or if you prefer, please call our Center Administrator directly to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-10-09 11:11:19
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[review] =>
[rating] => 1
[reviewer] => Set Apart Cleaning, LLC
[review_url] => https://maps.google.com/?cid=5561513725377533731
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38906275
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[review_date] => 2023-08-23
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[response] => Hello, Set Apart Cleaning Team, we're so sorry to learn that you were not happy with your experience at our Lanier Rehabilitation Center. We would like to know why you feel our Center deserved the STAR Rating you provided and see if there is anything we can do to better understand what occurred during your visit. Can you please take a moment to provide additional information so we can follow up with you by using the link to this form: http://reviews.wearekymera.com/38906275/i or, if you prefer, please call our Center Administrator directly at (904) 757-0600.
[status] => Posted
[response_date] => 2023-08-25 09:26:34
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[review] => Please do not send your loved ones or seek treatment at this incompetent facility. My cousin Edward Myers died in their care mysteriously and the family was not notified for several days after they sent my cousin to a funeral home that they send all of their deceased patients too. Additionally, the family had to pay for an autopsy to be conducted and video footage of the night he mysteriously died is missing. They need their license suspended immediately pending the outcome of a formal investigation by the State of Florida, Duval County and the City of Jacksonville. I will be using all of my resources to get an answers and hold whoever is accountable for my cousin's untimely death.
[rating] => 1
[reviewer] => Lynett Sluis
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2023-08-23
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[response] => Dear Lynett, we are truly very sorry for your loss. We would like to know more information and ask, when you have time, to please fill out the form using this link: http://reviews.wearekymera.com/38906276/i or if you prefer, please call our Center Administrator directly at (904) 757-0600 to schedule a meeting at your earliest convenience.
[status] => Posted
[response_date] => 2023-08-25 09:21:55
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[review] => I read all of these outstanding reviews and allowed my sister to stay at this place. For the life of me, I do NOT understand how they have good ratings. Maybe it's the employees. I have more complaints than time to post them, but let me say that, they do NOT communicate with the patient's families until it's time to collect money, and will bill you without your knowledge. My sister's home health PT/OT had her walking up 17 steps before going into Lanier and she came home not even being able to stand on her own, nor walk!!!! How is a patient's DECLINE rehab? Darlene Weston (social worker) also FAILED to send proper paperwork for a stay appeal and NEGLECTED to inform us that Lanier was charging my sister because of her act of INCOMPETENCE. She said to me that, my sister told her that she didn't want to be released, however when questioned in my sister's presence, my sister adamantly refuted this claim!!! Ms. Weston walked away. Then Ms. Weston had told me that MEDICAID was paying for my sister's stay, only to DENY that she had told me that when questioned in front of the business office staff! Lanier's staff's goal seemed to have been to transition my sister from SHORT-TERM to LONG-TERM and COLLECT the RETROACTIVE pay from medicaid, but because I told them to release my sister, they now want to bill her personally, even though we were NEVER INFORMED that she had reached her maximum medicaid stay. I have reported this UNETHICAL PRACTICE to the proper agencies and demand that Lanier waive the bill that is outstanding due to their NEGLIGENCE and NON-COMMUNICATION-- FROM THE UNPROFESSIONAL NURSES WHO DO NOT ACKNOWLEDGE YOUR PRESENCE TO THE ADMINISTRATIVE STAFF.
[rating] => 1
[reviewer] => Denyce Gartrell
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2023-06-07
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[response] => Dear Denyce, we are very sorry that you feel you and your sister had a negative experience at our Center. Our team of Health Care Professionals work hard to provide q quality experience for our Residents and their loved ones. We would like to know more about your sister's experience and ask that you please take a moment to complete the form attached to this link: http://reviews.wearekymera.com/38665971/i or, if you prefer, please call our Center Administrator directly at (904) 757-0600 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-06-07 14:45:01
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[review] => Lanier Rehab provides excellent nursing care & rehabilitative services. It is difficult to place a family member in a nursing home, but the team at Lanier goes above and beyond to make the experience a good one! Keep up the good work!
[rating] => 5
[reviewer] => Angelia Kallen
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2023-02-10
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[review] => I AM VERY DISAPPOINTED AND UNSATISFIED WITH SOME OVERHEAD EMPLOYEES AT THIS ESTABLISHMENT! Elibox is a very rude and disrespectful worker and has no problem being disrespectful to the clients guest and even witnessed him being rude while I visit my grandmother. I would HIGHLY RECOMMEND HE NOT BE WORKING AT THE ESTABLISHMENT! He is a liability and he is not the kind of employee that you want to come across. He does not mind or even care what come out of his mouth to guest or clients. HE SHOULD BE FIRED IMMEDIATELY OR I WILL HAVE TO CALL CHANNEL 4NEWS AND HAVE A REPORT DONE. HIS ATTITUDE AND THE WAY HE TREATS PEOPLE IS UNBELIEVABLE AND WRONG.
[rating] => 1
[reviewer] => Carla Murphy
[review_url] => https://maps.google.com/?cid=5561513725377533731
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38310388
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[review_date] => 2022-12-28
[review_time] =>
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[response] => Dear Carla, we are so very sorry to hear about what you feel was a negative experience at our Center. We would like to know more to help resolve the situation. Please let us know how we can contact you by filling in your preferred method of contact on this link: http://reviews.wearekymera.com/38310388/i or, if you prefer, please call our Center Administrator at (904) 757-0600 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-12-30 09:11:14
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[review] => Nurse elibox had horrible customer service. My visit was horrible and i will not recommend anyone to come here as long as he’s there.
[rating] => 1
[reviewer] => jay collins
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2022-12-28
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[response] => Dear Jay, we are so very sorry that you feel you had a negative experience. Our team of Health Care Professionals strive to provide quality service for our Residents, their loved ones and our team members. We would like to know more about what you feel occurred. Can you please fill out the form at the link below indicating the best way for us to contact you to discuss your concerns: http://reviews.wearekymera.com/38310389/i or if you prefer, please call our Center Administrator directly at (904) 757-0600 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-12-30 09:14:41
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[review] => El lugar es horrible desde todo punto de vista. No hay ninguna higiene, muy mala atención a los pacientes, pésima comida, definitivamente no lleven bajo ningún concepto a sus familiares a este lugar estoy segura que morirán de tristeza, mal trato, mala alimentación e infecciones
[rating] => 1
[reviewer] => Olga Corona
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2022-12-22
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[Review Text Prior To Dec 23, 2022] => (Translated by Google) The place is horrible from every point of view. There is no hygiene, very poor patient care, lousy food, definitely do not take your relatives to this place under any circumstances, I am sure they will die of sadness, mistreatment, poor diet and infections
(Original)
El lugar es horrible desde todo punto de vista. No hay ninguna higiene, muy mala atención a los pacientes, pésima comida, definitivamente no lleven bajo ningún concepto a sus familiares a este lugar estoy segura que morirán de tristeza, mal trato, mala alimentación e infecciones
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[response] => Dear Olga, we're so very sorry to hear about what you feel your experienced at Lanier Rehabilitation Center. We want to know more and the best way for our team to contact you. Please let us know how you would prefer to be contacted by leaving your cell phone or email address by using the link: http://reviews.wearekymera.com/38281316/i or, if you like please call our Center Administrator directly at (904) 757-0600 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-12-29 10:08:16
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[review] => I have recently joined the team at Lanier and I’m so proud to be part of this amazing team. From our Management team to the Rehabilitation, Nursing, Dietary, Director of Nursing, Social Services these individuals are such amazing individuals that love what they do and take such great care of our residents.
[rating] => 5
[reviewer] => Angie Jordan
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[review_date] => 2022-11-20
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[response] => Dear Angie, this is great news! Thank you so much for the 5-STAR Review and positive comments. We are pleased to have you join our Team of HealthCare Professionals as we provide quality care for our Residents while on their Road To Recovery.
[status] => Posted
[response_date] => 2022-11-21 08:47:00
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[review] => The staff is amazing and their care is top notch! I am working with the best staff. The residents are wonderful. I love Ms.Alexis, Heather, Ms.Angie, Ms. Cheryl and all of the staff.
[rating] => 5
[reviewer] => Dawn Thompson
[review_url] => https://maps.google.com/?cid=5561513725377533731
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38194720
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[review_date] => 2022-11-18
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[user] => Tom O'Neill
[response] => We are glad you enjoyed your experience at Lanier Rehabilitation Center. We're here for you any time!
[status] => Posted
[response_date] => 2022-11-21 08:19:29
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[review] => I have recently joined the Awesome team of staff at Lanier as the Social Services Manager Lanier has a great staff of nurses, great CNA’s, an Awesome caring hands on Director of Nursing, Lanier is a family oriented rehabilitation that goes the distance in caring for the patients. Lanier has a great activity director who actively engages in fun activities. The meals are amazing and food is nutritional in meeting all dietary needs. As the Social Service Manager I actively advocate for the residents to meet their needs and engages with their families.
[rating] => 5
[reviewer] => Darlene Weston
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2022-11-18
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[response] => Hello Darlene, thanks for the positive feedback and 5-STAR Review! We're always happy to hear good things from our Residents. their friends and Family Members.
[status] => Posted
[response_date] => 2022-11-21 08:20:29
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[review] => I chose this place after reading the reviews over seven other locations in the area. It pains me to say that we have had the worst care virtually nonexistent from the staff at this location then I have ever experienced anywhere.
My mother was admitted 29 days ago and did not have a doctor visit until almost 2 weeks after she was admitted when we had to threaten taking her out of the facility. Once the doctor examined her and gave her a prescription for the medication she needed. They were not administered for another three days. They continue to skip giving her medication because they are careless. She has to prepare her own ice bags for her feet and using diapers and ice from the cafeteria. She has had an ear ache now for six days, on the fourth day after numerous upsetting phone calls the doctor finally came and checked her ear he ordered drops. But they still haven’t given them to her and now we are on day six. Six days of a bacterial infection and an elderly person is critical and could be life-threatening.
No one tries to call or call back when I call over and over again. They constantly lie about the care they are giving her and pass the buck to one another.
I am now trying to get her out of the facility and they are ignoring all request and coming up with things that they need us to provide. None of which we were told in the 29 days she has been there. I did have them call one time and ask for her savings account and checking account information which we quickly denied.
Not really sure what’s going on in this facility but I would definitely pick another one if you care about your loved one.
[rating] => 1
[reviewer] => Sandee Birdsong
[review_url] => https://maps.google.com/?cid=5561513725377533731
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38192452
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[review_date] => 2022-11-17
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[response] => Dear Sandee, we're very sorry that you feel your mother and you have had a negative experience. Our team of Health Care Professionals strive to provide quality care and services. We would like to know more about what occurred, could you please fill out the form at the link below, and we will reach out to you: http://reviews.wearekymera.com/38192452/i or if you prefer, please call our Center Administrator directly at (904) 757-0600 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-11-18 14:21:52
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[review] => DO NOT send your loved one here. They are terrible, unsafe. Because of them, my mother's life is being cut short. They would not give her proper medication on time, and due to this neglect she got very very ill. They did not give her antibiotics on time whenever she was having a terrible infection. Due to this neglect, she has an infection in her heart valve that is irreversible. They lie and cover up each other's back. They refused to tell us any information as far as 2 weeks prior of what they were giving her, 2 weeks of notes and every thing they gave her and did. They did not give her physical therapy as they were supposed to. She has bed sores, she would have a foul odor as if they were not bathing her properly. My mother is terminally ill, and had they treated her properly instead of being negligent and ignoring her, she would have more time with us. Do not send your loved one to linear. They do not care. They don't care about medication, physical therapy, tlc, all they care about is covering each other's butts when mistakes are made. They have been giving my sister and I to run around about information we requested over a month ago. We will be getting a lawyer.
[rating] => 1
[reviewer] => Amelia Dawn
[review_url] => https://maps.google.com/?cid=5561513725377533731
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38005788
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[review_date] => 2022-08-18
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[response] => Dear Amelia, we're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: http://reviews.wearekymera.com/38005788/i or if you prefer, please call our Centers Administrator directly at (904) 757-0600 to schedule a meeting at your earliest convenience.
[status] => Posted
[response_date] => 2022-09-06 10:27:45
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[review] => The staff there are unprofessional and rude. I hear more calls lights going off. When I'm asking for assistance they look at blue light on I wasn't speaking English. Your there was a CNA name Erica hayward. But I don't believe she's works there no more and she's professional went over and and beyond. Now she's no longer there I'm thinking of transferring my mother.
[rating] => 1
[reviewer] => Scott Clark
[review_url] => https://maps.google.com/?cid=5561513725377533731
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38005789
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[review_date] => 2022-08-16
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[id] => 8087401
[user] => Tom O'Neill
[response] => Dear Scott,, we're so sorry to learn that you had a negative experience at our Center. We would like to know more about what occurred during your stay with us, please click on the link to provide additional information so that we can help resolve the situation.: http://reviews.wearekymera.com/38005789/i of if your prefer, please call our Administrator directly at (904) 628-5418 to schedule a meeting at your earliest convenience.
[status] => Posted
[response_date] => 2022-09-06 10:31:25
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[review] =>
[rating] => 1
[reviewer] => Romie Grace
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[review_date] => 2022-06-08
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[user] => Tom O'Neill
[response] => We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: http://reviews.wearekymera.com/37694429/i
[status] => Posted
[response_date] => 2022-06-09 14:09:25
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[review] => My stay at Lanier was horrible they lost my clothes they lied to me about home health it was just terrible the food was cold sometimes when I got it I mostly ate grilled cheese sandwiches and you can tell when the cooks wanted to make them and when they did that place was just horrible it's old and needs to be tore down and needs to be upgraded real bad three people and some of the rooms that place was nasty had a water main to break in the room that I was in and then had those big palmetto roaches that place was horrible I would not recommend this place to nobody's family no steady staff are mostly agencies staff nurses with attitudes the only best thing about this place is the rehab department they really try to help you get back on your feet and they need a bigger rehab place to do better work in but the rehab staff is fabulous that's the only thing good about that place lying social worker they have me believing I had home health and come to find out I didn't have no home health I had to do call for home health myself I'm handicap and disabled I'm paralyzed from the waist down I'm not able to do that I thought that's what social worker too help you set up for at home now I'm back in the hospital with an infection and I know they know that I had an infection Lanier never again
[rating] => 2
[reviewer] => Joann Cook
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2022-03-20
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[review] => Used to work as a floor nurse here for approx 2.5 years when it was called Lanier Manor. It was ok when I first started but the employee turn over was incredible. It went down hill big time over the years. Do not put your loved ones here!
[rating] => 1
[reviewer] => Heightened awareness
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2022-01-27
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[review] => If we could give negative stars I would give -5. My father went in for wound care. He was able to walk. He ended up with both legs amputated and money missing. Quite a bit of money. He had 2 stimulus payments that didn't go to him but this facility had his card. He can't go anywhere. I switch nursing homes and his wounds are healing but Lanier still claims they don't have his card but SSA said someone they can't disclose to me is his payee. When I find out who, I will be pressing charges.
[rating] => 1
[reviewer] => Tara Collins
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2022-01-21
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[review] =>
[rating] => 5
[reviewer] => Jemima Jeanmary
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2021-12-28
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[review] => I will be reporting this place to the health department immediately! They refused to allow 911 to pick up my aunt for the entire day with a life or death medical emergency! This place has been reported numerous times two the sheriffs department. I spoke with the sheriff deputy Hill told me that many people complain.
[rating] => 1
[reviewer] => Heather Spears
[review_url] => https://maps.google.com/?cid=5561513725377533731
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[review_date] => 2021-11-23
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[review] => If I could put a 0 would. They don't even deserve to be open and functioning . My father was there for a month and I trusted these people to care for my father . I called and called no answers asked to speak to the nurses with no answer.. Then within one week of my father being there he falls out the bed and he is already a fall risk so how's this possible? 2 weeks later two CNA's found him on the floor after falling out of his bed.. Where were the bedrails knowing that he was a fall risk. Now his mental has completely changed He doesn't sound like my dad anymore.
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[review] => My mother was placed here for stroke recovery late Oct 2020 and died there Nov 10, 2020, alone. She could not speak, walk, ring a call button, but she went unmonitored for at least 3 hours before she was found deceased. I just received her things (given to a local family member at the time of her death). Her things were packed with no care, inside out, crumpled/balled up. Items were missing, at least one item that wasn't hers was in the bags. Her rosary was destroyed and just placed in multiple places all over 2 bags. If I had to do it all over again this would not be the place I would ever put her. No one got back to me after repeated attempts to learn of her condition. The director finally answered me but he didn't know more than her file which wasn't complete. But a patient who cannot speak or move should not be left for hours without someone checking on them. I would never recommend this facility for anyone and medicare should consider removing them from their list of preferred faciities.
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[review] => AT 5 AM YOJ CANT GET NO HELP! I WAS INFORMMED MY CNA IS GONE. THIS IS WRONG!!!!!
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[reviewer] => Pamela Sands
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[review] => This place has been a nightmare, don’t put your family here if you have any choice. Not good care & food is awful! Staff there are lazy & disrespectful!
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[Review Text Prior To Sep 2, 2022] => Dietary department the worse. They save the best food for themselves. Give out waste. Doesn't follow diet the patients suppose to be on. Talks over the food way to much. Lock the door when I mention that.
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[response] => Hello Entice, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/35671857/i
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[review] => It's BAD when an employee borrows over $500 from a resident and refuses to pay it back and has the audacity to say she knows how much money I have!!! I loaned it in good faith...NOW SHE REFUSES TO PAY ME BACK!!!!! PAY UP!!!!!
[rating] => 1
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[Review Text Prior To Dec 6, 2020] => I have had my call light on 25 minutes, no one would come answer my call light see what I need! I am a bilateral amputee and just needed help with my prosthetics.then just now CNA started passing trays , noticed my light and when I told her what I needed,to just give me my legs she said i had to wait until after dinner. I NEED HELP!!!!
[Review Text Prior To Nov 20, 2020] => I have had my call light on 25 minutes, no one would come answer my call light see what I need! I am a bilateral amputee and just needed help with my prosthetics.then just now CNA started passing trays , noticed my light and when I told her what I needed,to just give me my legs she said i had to wait until after dinner. I NEED HELP!!!!
[Review Text Prior To Nov 21, 2020] => Report review
[Review Text Prior To Nov 24, 2020] => I have had my call light on 25 minutes, no one would come answer my call light see what I need! I am a bilateral amputee and just needed help with my prosthetics.then just now CNA started passing trays , noticed my light and when I told her what I needed,to just give me my legs she said i had to wait until after dinner. I NEED HELP!!!!
[Review Text Prior To Nov 25, 2020] => Report review
[Review Text Prior To Nov 26, 2020] => I have had my call light on 25 minutes, no one would come answer my call light see what I need! I am a bilateral amputee and just needed help with my prosthetics.then just now CNA started passing trays , noticed my light and when I told her what I needed,to just give me my legs she said i had to wait until after dinner. I NEED HELP!!!!
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[Review Text Prior To Nov 30, 2020] => Report review
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[review] => Lanier Rehab is a great place to work. We really care about our residents!!! The Rehab team is top notch. The Dietary staff is great and provides good service. The Nursing department is good and takes excellent care of the residents. I love working here
[rating] => 5
[reviewer] => Cassie Briggs
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[review] => Do NOT put your loved ones in this place. In fact, I wouldn't put my worst enemy in this horrible place. I worked at this place for 3 days and it is horrible. The CNA's leave the residence in there bed dirty. Some of the CNA's disappear and either go sleep in their cars or hide in the residences room to play on their phones. The staff yell and cuss at the residence. A elderly lady had a wound on her back so bad that the CNA and RN's ignored it. They let the residence take showers by themselves after they have known to have fallen several times. I was appalled by how these poor people are treated. I had to quit.
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[reviewer] => Melissa W
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[review] => I still work here!
[rating] => 5
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[rating] => 5
[reviewer] => Jocelyn Noel
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[review] => Lanier Rehabilitation Center is an amazing Skilled Nursing Facility with a phenomenal Rehab team. The Rehabilitation services provided are skilled and effective. The staff members are attentive and they genuinely care about their residents. Furthermore, the activities department is remarkable and works hard to keep the residents engaged and entertained daily! Go check out Lanier for yourself! It’ll be worth it!
[rating] => 5
[reviewer] => Cheyenne
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[review] => Staff smiles alot, don't trust they are careing enough to help patients. Aides dont change bedridden oatients more than once every shift. I was a rehab patient. Incontient wheelchair bound. After 2 weeks, had to change myself. Only had 2 showers in the month I was there, The staff didnt want to be bothered. I transfered myself into my own chair daily, the staff didn't know how to use a transfer board. Don't allow your mom or dad to rot in any nurseing hone. They are understaffed and still learning.
[rating] => 1
[reviewer] => Kathleen Tait
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[review_date] => 2019-10-28
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[review] => We were Very pleased with the care my mother, E. Wythe received in her month long stay at Lanier Rehab in Jax., FL. Thanks to all there !
[rating] => 4
[reviewer] => Melodie Baldwin
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[review_date] => 2019-10-27
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[rating] => 5
[reviewer] => Eryck Miller
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[review_date] => 2019-09-25
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[review] => I have been apart of the Lanier family through the recent transition and feel as though the new transition has already made positive strides for the facility, staff and its residents. I am proud to be a part of the Lanier family.
[rating] => 5
[reviewer] => Heather Miller
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[reviewer] => Katherine Evans
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[rating] => 5
[reviewer] => teresa cowder
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[reviewer] => maggie strange
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[rating] => 5
[reviewer] => Karen Norman
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[review] => I have been apart of the Lanier family for the past 23 years. I have seen many changes over the years and I am confident in saying the NEW Lanier is currently at the top of the industry. Lanier is under the new management you have caring individuals that will go above and beyond for their employees, residents, and families. I would recommend Lanier to any of my family and friends.
[rating] => 5
[reviewer] => Rebecca Clifford
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[review] => This is the best skilled nursing and rehab facility I've ever worked in, and as a former traveling nurse I've worked in many. They care about the residents/patients more than anything and the standard of care is very high. Super clean, compassionate, great people..I love it here.
[rating] => 5
[reviewer] => Irene Oliver
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[review_date] => 2019-03-07
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[review] => I work at Lanier and it is the cleanest facility that I have experienced. The staff is amazing. I love my home away from home.
[rating] => 5
[reviewer] => Stephanie Burke
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[review_date] => 2019-02-25
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[rating] => 5
[reviewer] => A Posile
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[review] => Lanier Rehabilitation is under new management! The new management company has made many positive, life-enriching changes that have and will continue to enhance the lives of the residents. They have also implemented all the Company's employee benefits and great perks that will enrich our staff's everyday life. Lanier is an excellent rehabilitation center, beautiful home to our residents, and wonderful place to work; it's staffed with caring, compassionate individuals that just want to provide the best care possible. If you need our services or are looking for a career, I encourage you to come meet us and tour our beautiful facility.
[rating] => 5
[reviewer] => Fred Landy
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[review] => I have been here for five years, this is best Lanier rehabilitation center
I love the activities director and his lovely assistance
I really doesn't have a problem with anyone
[rating] => 5
[reviewer] => Comelia Williams
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[review] => Great place to work
[rating] => 5
[reviewer] => Nate Criswell
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[review_date] => 2019-02-07
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[review] => My 92 year father was sent to Lanier Terrace for rehab. He was in terrible shape when he got there but was up walking around and cognitive again very quickly with the help of the wonderful staff. Jojo, physical therapist, has a wonderful personality and Cynthia King, social worker, is excellent! It was an overall great experience! Would recommend.
[rating] => 5
[reviewer] => Carol Swift
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[review_date] => 2018-08-29
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[review] => My mother went to this place for inpatient rehab to recover from open heart surgery. They have both long term nursing home patients and rehab patients here with semi-private rooms separated by gender. Although there are separate halls for nursing home patients, they have more nursing home patients than rehab patients, so they currently have some nursing home patients on rehab patient halls, but my mother had a very nice rehab patient roommate. My mother only stayed one night. Although they knew that she was unable to use the restroom without assistance, it took about an hour for anyone to answer the call button during the night shift. They appear to be understaffed. There is a huge difference between the number of cars in the parking lot during the day and at night. Upon being confronted with the call button response issue, the facility administrator admitted that it should have taken no longer than 5-10 minutes for someone to have responded to the call button. My mother didn't feel safe there, so she left about 12 hours after arriving.
[rating] => 1
[reviewer] => John Cantrell
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[review_date] => 2018-07-09
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[review] => DID NOT REFRIGERATE MED, making it worthless, RUDE and LAZY STAFF, BEDSORES, very POOR SANITATION PRACTICES.
[rating] => 1
[reviewer] => Susan Phils
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[review_date] => 2018-03-18
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[rating] => 5
[reviewer] => Kim Jackson
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[review_date] => 2016-11-01
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[review] => Lanier Terrace is your typical nursing home. MOST of the caregivers do not seem to care about their job, just about receiving a paycheck. I have found ants in my mother's bed. She was bitten by them. She is blind and crippled and could not get away from them. DCF was involved, but just as I suspected, NOTHING was done. I found ants in her room again since this happened. I would rather die than have to live at Lanier Terrace.
[rating] => 1
[reviewer] => Teresa Gifford
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[review_date] => 2016-08-03
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[review] => If you want your loved one to be cared for properly then do not put them in Lanier Manor. The nursing staff are rude and they leave patients/residents unattended for long periods of time, they leave them in soiled pampers and clothing for long periods of time, leaving the patients and residents with rashes. They administer meds without the consent of family members. Staff complains that this is a "thankless job" I dont know about you but if someone CHOOSES this line of work I believe they should have a passion for wanting to take care of the elderly whom can't take care of themselves and that in itself is reward enough. They are unprofessional and have been more worried with the asthetics of the place as opposed to the care they provide to the patients/residents. I do NOT recommend this nursing home.
[rating] => 1
[reviewer] => Emelia Nales
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[rating] => 5
[reviewer] => Sylvester Rease
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[review] => Las facilidades está falto de cuidado y mantenimiento. Habitaciones, mobiliario, baños descuidados e incómodos.
Carece de jardines y áreas verdes de relajación y solaz para sus residentes y familiares.
La nutrición es pobre y desvalanceada. No ofrecen variedad.
Algunos empleados son realmente profesionales dedicadas a su servicio...
El personal encargado del paciente, por lo general,
descuidan bastante a los residentes en su higiene oral y general.
Cometen muchos errores al hacer sus citas médicas, y coordinación de transporte. No proveen personal que les acompañe a las mismas.
Desaparecen pertenencias de los residentes, y no de las remplazan.
Descuido graso en términos generales. :(
[rating] => 1
[reviewer] => Evelyn Berrios
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[Review Text Prior To Oct 8, 2021] => (Translated by Google) The facilities are lacking in care and maintenance. Rooms, furniture, careless and uncomfortable bathrooms.
It lacks gardens and green areas of relaxation and solace for its residents and family.
Nutrition is poor and unbalanced. They do not offer variety.
Some employees are really professionals dedicated to their service ...
The staff in charge of the patient usually
they neglect residents a lot in their oral and general hygiene.
They make many mistakes when making their medical appointments, and transportation coordination. They do not provide personnel to accompany them.
Residents belongings disappear, and not replace them.
Oily neglect in general terms. :(
(Original)
Las facilidades está falto de cuidado y mantenimiento. Habitaciones, mobiliario, baños descuidados e incómodos.
Carece de jardines y áreas verdes de relajación y solaz para sus residentes y familiares.
La nutrición es pobre y desvalanceada. No ofrecen variedad.
Algunos empleados son realmente profesionales dedicadas a su servicio...
El personal encargado del paciente, por lo general,
descuidan bastante a los residentes en su higiene oral y general.
Cometen muchos errores al hacer sus citas médicas, y coordinación de transporte. No proveen personal que les acompañe a las mismas.
Desaparecen pertenencias de los residentes, y no de las remplazan.
Descuido graso en términos generales. :(
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REVIEWS
My experience with the Wound care and therapy team was explicit. I found the nursing and patient care to be great. Also, but like most places grossly understand so I'm giving Four star overall. Thanks guys
ernest young
I would like to say thank you to all the nursing and therapy staff for all the love and care my grandmother received while in Lanier. While in hospital we were given a list of rehab centers and really was undecided. Roxanne in admissions called and asked if we would like to come and tour , or she could come to the hospital.
We met with her at UF Health and she was able to answer all of our questions . My grandmother was admitted and immediately started receiving excellent services. She was back home within a couple weeks. Thank you to the following... 200 hall nurses, caregivers, dietary , activities , Roxanne and Darlene
Cynthia Nye
View All Reviews
Lanier Rehabilitation Center
12740 Lanier Rd
Jacksonville, FL 32226